Professional Standards

Soundswell services are registered, safe and quality assured

By listing our professional standards, clients can be confident that Soundswell therapists working in your setting are fit for purpose.

Mandatory Requirements 

Speech & Language Therapists are providers of healthcare. They are registered with the Health and Care Professions Council (HCPC) and are bound by standards of proficiency and a code of conduct.

Soundswell therapists have enhanced DBS certification and are subject to the normal safeguarding checks that schools carry out for anyone working with young people. This is reinforced by section 18 of the Childcare Act 2006

Our Quality & Safety Assurance

  • Activity is underpinned by Soundswell policies and guidelines:

1. Confidentiality & Data Protection
2. Risk identification and incident reporting
3. Safeguarding

  • Directors regularly check that HCPC and DBS registrations are current. 
  • Record-keeping is subject to annual audit
  • General Data Protection Regulation (GDPR) compliant. For details
    visit or click HERE for information about Soundswell’s GDPR compliance. Data protection lead officers are Diana McQueen and Jo Williams.
  • Therapists are members of the Royal College of Speech & LanguageTherapists (RCSLT), the professional body for speech and language therapists in the UK

If you are dissatisfied with the service you receive, our complaints procedure can be found here

Soundswell Complaints Procedure Jan 24

We encourage our schools and settings to make the most of the service we provide, but there is no 'take it or leave it' mentality.

We have a menu of options and we love the challenge of developing new approaches too.


If you are a mainstream or specialist provision, nursery, school, college or a SEND department

Contact us for a no obligation chat about your needs and how we could help

Please note:

Unfortunately, we are unable to take referrals from parents or carers for individual children or adults. If you are looking for help for a family member, try: or here